CONTROLLER: FERTREMI, SL

PURPOSE: Provision of services.

LEGITIMATION: Consent of the interested party, execution of the contract and/or legitimate interest

RECIPIENTS: Financial institutions – Suppliers and collaborators of logistics, transport and delivery services or their associated establishments.

RIGHTS: Access, rectification, deletion and portability of your data, and the limitation or opposition to its processing, right to withdraw consent given and right to file a complaint with the relevant Control Authority.

Identity: SIBILINA FLAMENCA

CIF: B90380940

Address: CALLE DUEÑAS 10, SEVILLE

Registration: SEVILLE

Your personal data will be processed for the following purposes:

To carry out the services offered through our website and respond to requests made through it. The data will be kept for this purpose for the duration of the relationship with the user and, once it has ended, during the limitation period for any liabilities arising from the contract.

Streamline the administration of the products offered through our

To respond to requests or queries you make through Customer Service channels. We only process personal data that is strictly necessary to manage or resolve your request or query. If available, and you decide to use WhatsApp as a channel to communicate with Customer Service, we will provide your phone number to WhatsApp Inc. (a company located in the US) to verify that you are a user of this service. We recommend that you review your privacy settings and read WhatsApp's privacy policy for more detailed information on WhatsApp's use of the personal data of users who use its services. If available, and you decide to communicate with Customer Service through the chat service of a social network or other partner, some of your data, such as your name or username, will be imported from your account on the social network or partner. You should also be aware that the data you enter into this service will be available to your social network or partner and will be subject to their corresponding privacy policies. We therefore recommend that you review your privacy settings and read the privacy policy of the social network or partner for detailed information on how they use your personal data when using their services.

For marketing purposes. To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending you personalized information about our products or services through various means (such as email).

The data will be kept for these purposes for the duration of the relationship with the user, or until the user revokes his/her consent, and, once it has ended, during the limitation period for any liabilities arising from the relationship .

The data we process through our website are the following:

User identification data (personal contact information), including email and telephone number.

Financial and transactional information for online purchases, including information about your purchases, orders, returns, etc.

Information about the address for shipments and/or collections.

Signature

All of these personal data are mandatory in order to provide the services we offer, and their provision would be impossible otherwise.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data by our entity is your consent or the execution of a contract between the parties.

In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that support us in the services we offer you, namely:

Financial institutions

Suppliers and collaborators of logistics, transportation and delivery services or their associated establishments.

Customer service related service providers.

Providers and collaborators of services related to marketing and advertising, such as advertising agencies, advertising partners or social networks.

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights, which are the following:

• Right to access your personal data.
• Right to rectify inaccurate or incomplete data.
• Right to delete your data when they are no longer necessary for the purposes for which they were collected.
• Right to limit data processing under the conditions provided for in the GDPR.
• Right to object to processing.
• Right to data portability.
• Right to file complaints with the Spanish Data Protection Agency.

The procedure is very simple. You must send us a letter to the following address:

Or if you prefer, you can send us an email to info@sibilinaflamenca.es. In both cases, you must attach a photocopy of your ID or legally valid identification document.

FERTREMI SL will make the instant messaging application available to customers with the intention of providing them with a complete and comprehensive service, checking that the processing of the data necessary for the use of this service is lawful and complies with the conditions described in article 6 of the GDPR.

Likewise, when commercial communications are intended to be made through the application, the guidelines indicated in article 21 of the Law on Information Society Services and Electronic Commerce or LSSI must be followed.

Article 13 of the GDPR must also be complied with. This states that the data controller will inform the interested party about their identity, the purposes of the processing for which the personal data are intended and the legal basis on which it is based, among other aspects; the sending of advertising or promotional communications by email or other equivalent means of electronic communication, such as WhatsApp, that have not previously been requested or expressly authorized by the recipients thereof is prohibited. As indicated in this article, you can explore their selection of available offers on smartphones and the best brands and explore the service plans that best suit your needs. If you are looking, our platform is your best option! The largest shopping center!

The above point will not apply when there is a prior contractual relationship, provided that they have been obtained lawfully and are used to send commercial communications regarding products or services of your own company similar to those already contracted.

The service provider must offer the recipient the possibility of opposing the processing of their data for commercial purposes through a simple and free procedure, both at the time of collection and in any communications.

We may modify the information contained in this Privacy Policy when we deem it appropriate or as required by law. In any case, we suggest that you review this Privacy Policy from time to time for any changes.